Frequently Asked Question

Frequently Asked Question
Support & FAQs

Discover solutions to common problems and queries

Whether you need help troubleshooting an issue, understanding our terms, or finding out more about our offerings, our comprehensive FAQ section is designed to provide you with quick and clear solutions.

What is a staffing agency and how does it work?

Luminary Service is a global staffing and manpower outsourcing agency. We specialize in providing recruiters, employers, and job seekers with full-time and part-time employment opportunities. Our services include connecting job seekers with employers, providing training, and offering HR services. We’ll design custom staffing solutions to fit your business needs.

What types of positions does Luminary Service help fill?

Luminary Service offers job opportunities in a variety of industries across a range of in-demand skillsets, including Food & Beverage, Room Attendant, and Public Area Cleaner

What is the process for working with a staffing and outsourcing agency like Luminary Service?

We offer customized staffing solutions based on the needs of your organization and will develop a process that is unique to your business. The first step is always to contact us and speak with a recruitment expert who will advise you on the next steps and propose a staffing solution that will work best for your business. Some of our solutions include Human Resource Planning, Manpower Outsourcing/ Contracting,  diversity and inclusion programs, and even training for your workforce.

What are the benefits of working with Luminary Service?

Luminary Service offers a variety of benefits to companies looking to hire unique to the products and services we provide. Apart from finding you talented people quickly, we are legally compliant and have a deep understanding of local and global employment laws. We take the guesswork out of hiring, managing the entire end-to-end process up to and including paying staff. Due to our extensive network and reach we are able to place talented people in your business quickly so you never suffer from productivity issues and you can focus on growing your business. 

How quickly can Luminary Service fill a position or help hire talent?

At Luminary Service, we’ve spent 10 years creating an extensive database of pre-qualified talent and designing extensive assessments to find quality candidates, fast. Our industry experts work to find people with the right skills for your organization and sector and we fill positions much faster than traditional hiring methods. 

Do staffing and outsourcing agency like Luminary Service provide training for temporary employees?

Luminary Service works alongside our talent throughout their careers providing reskilling, upskilling, onboarding, and other training to help workers learn new skills to future-proof their careers. Check out our training page for more information.

What if a candidate doesn’t work out?

Thanks to our use of advanced screening and an extensive array of assessments and tests we ensure we find the people with the right skills for the job. If a candidate is not a good fit for your business we will provide a replacement candidate with a similar skills profile at no additional cost.